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Ron Kaufman
Ron Kaufman (born 1956, from Westport, Connecticut, USA) is a book author, columnist, management consultant, keynote speaker, and founder of the customer service training company, UP! Your Service. ==Authorship== Kaufman is the author of 16 published books on business, service, and professional motivation. ''Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet'' was published on May 15, 2012, and has appeared at the #5 spot on The New York Times Book Review, “Best Sellers Advice, How-To and Miscellaneous”(June 3, 2012).〔(“Best Sellers: Advice, How-To and Miscellaneous.” ) The New York Times. June 3, 2012〕 Kaufman also serves as a columnist for Bloomberg Businessweek〔(Ron Kaufman Bio. ) Bloomberg Businessweek〕 and Chief Learning Officer magazines.〔("Why Customer Service Training is Missing the Mark." ) Kaufman, Ron. Chief Learning Officer. June 3, 2012〕
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